Terms of Use
These Terms of Use (these “Terms”) are important and affect your legal rights, so please read them carefully. These Terms apply to your access to and use of the websites, social media accounts, and other online products and services (collectively, the “Services”) provided by Skilledroofers.com (“Skilledroofers.com,” “we,” “our,” or “us”). By accessing or using the Services, you agree to be bound by these Terms and all terms incorporated herein by reference. If you do not agree, you may not access or use the Services.
NOTE: Section 23 contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in certain disputes.
By using the Services, you also consent to receive communications, including SMS, prerecorded, and autodialed calls, from us and certain third parties as further described in Section 1.
1. Our Services
We provide a platform for individuals (“Users”) to find and communicate with roofing professionals (“Experts”). Skilledroofers.com is not a roofing contractor and does not provide roofing services. We do not guarantee the quality, licensing, insurance, or suitability of any Expert.
We may transfer your information to third parties (including Experts) and you consent to be contacted by them. Calls may be recorded or monitored where permitted by law.
2. Privacy Policy
See our Privacy Policy for details on how we collect, use, and share data.
3. Additional Terms
Certain features may have additional terms. If there is a conflict, the additional terms control.
4. Eligibility, Registration and Accounts
You must be at least 13 years old to use the Services. If under 18, you may only use the Services under a parent/guardian’s supervision. By creating an account, you agree to provide accurate information and maintain security of your account.
5. License to Access and Use
You are granted a limited, nonexclusive license to access and use the Services. Restrictions include resale, scraping, data mining, or misuse of content. The license may be revoked at any time.
6. Repeat Infringer Policy / Copyright Complaints
We comply with the DMCA. Notices should be sent to info@skilledroofers.com.
7. Trademarks
Our names, logos, and designs are our trademarks. Use without permission is prohibited.
8. Hyperlinks
You may link to us in a fair and lawful manner. We disclaim responsibility for third-party sites.
9. Advertiser and Affiliate Disclosure
We may receive referral or affiliate fees from Experts or third parties. Sponsored or featured placements may appear above organic results.
Paid placement does not equal endorsement.
10. Third-Party Content
We may display ads, promotions, or third-party information. We do not endorse or guarantee it.
11. User Content
Users may post content, such as reviews. You remain responsible for your content.
We may remove or moderate content at our discretion.
12. Rights in User Content
You grant Skilledroofers.com a broad, perpetual, transferable, sublicensable license to use your content and likeness in connection with the Services.
13. User Conduct
You agree not to misuse the Services, interfere with others, or violate laws while using the platform.
14. Ad Placement
We may sell premium ads that appear above other results. We are not liable for ad placement decisions.
15. Reviews of Experts
Reviews must be based on firsthand experience. You may not post reviews if you are affiliated with, employed by, related to, or a competitor of the Expert.
16. Feedback
Any feedback you provide becomes our property, without obligation to compensate you.
17. Additional Provisions Applicable to Experts
Experts represent and warrant that they are qualified, licensed, insured (where applicable), and truthful in information provided.
Experts act as independent contractors, not employees of Skilledroofers.com.
Experts must maintain confidentiality of nonpublic information obtained through the Services.
18. Profile Claiming
Claiming a profile requires proof of business ownership or authorization.
Verification methods may include:
- Email from the business domain.
- License verification.
- Other checks.
We reserve the right to approve, deny, or revoke claimed profiles at our sole discretion.
Claiming a profile does not constitute endorsement or partnership with Skilledroofers.com.
19. Leads and Quotes
Users may request quotes through the Services. We pass requests to Experts “as-is” and are not responsible for accuracy, follow-up, or outcome.
Skilledroofers.com is not a party to contracts between Users and Experts.
20. Badge and Seal Usage
If we provide a digital badge or seal:
- It may only be displayed while your profile is active.
- It may not be altered, misrepresented, or used in a misleading manner.
- We may revoke use at any time.
21. Payment Terms
Certain features may be free now but may become paid later. Paid features will have separate billing and refund terms, which will be provided when such features are launched.
22. Background Checks
We may run background checks on Experts via third-party agencies. We disclaim responsibility for accuracy. Background checks are not guarantees of safety or compliance.
23. Indemnification
You agree to indemnify and hold harmless Skilledroofers.com from claims arising out of your use of the Services or your content.
24. Disclaimers
The Services are provided “as is.” We disclaim warranties of accuracy, merchantability, fitness, and non-infringement. We do not verify licenses or insurance unless expressly stated.
25. Assumption of Risk; Limitation of Liability
You assume all risks from interactions with Users and Experts.
Our liability is limited to the greater of amounts paid or $25. Some exclusions may not apply in certain jurisdictions.
26. Modification to the Services
We may modify, suspend, or discontinue the Services at any time without liability.
27. Dispute Resolution; Arbitration
Disputes must be arbitrated individually under JAMS rules in Los Angeles, CA, or telephonically, unless a small claims court claim applies. No class actions. One-year limit to bring claims.
28. Governing Law and Venue
California law governs. Non-arbitrable claims must be brought in Los Angeles County courts.
29. Termination
We may suspend or terminate your access at any time without notice.
30. Severability
If any provision is invalid, the remainder of these Terms remains enforceable.